Your inquiry related to our products or prices will be replied within 24 hours.
Well-trained and passionate sales & after-sales staff are ready to answer your questions in English.
OEM and customized services are available for both products and packaging.
Experienced R&D engineers and technicians are capable of handling ODM projects.
Frequently Asked Questions
Q: Are you a direct LED lighting manufacturer?
A: Yes, as a professional LED lighting manufacturer, we specialize in a wide range of products including LED downlights, waterproof lights, linear lights, panel lights, street lamps, and LED bulbs. Our products are exported globally to Europe, Australia, and South America.
Q: Do you offer special pricing and services for wholesale orders?
A: Absolutely. We seek long-term business cooperation. We provide full OEM & ODM support and offer the most competitive prices with high-quality standards to assist our wholesale clients.
Q: How long is the delivery time for orders?
A: Sample orders are typically ready within 5-7 working days. For mass production orders, the lead time is approximately 30-35 days after receiving the 30% deposit.
Q: What kind of warranty do you provide?
A: We offer 2 to 5 years of warranty depending on the product. All items undergo strict testing by our QC team before shipment. We take full responsibility for any quality issues during the warranty period.
Q: What certifications do your G9 LED bulbs hold?
A: Our G9 series LED bulbs are fully certified with ETL, CE, and RoHS, ensuring they meet international safety and environmental standards.
Q: Can I customize the packaging for my brand?
A: Yes, we provide comprehensive OEM services which include customized product design and branded packaging solutions tailored to your market needs.
Sass Lighting
