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FAQ
When can I get the quotation?
We usually quote within 8 hours after receiving your inquiry. If you have an urgent project, please contact us so we can prioritize your inquiry.
How can I get a sample for quality check?
After price confirmation, samples can be requested. Sample costs are charged but can be refunded once an order is confirmed and meets the MOQ.
Why should you choose our services?
We employ over 200 workers to ensure timely delivery. Our R&D team has over 20 years of experience in the lighting industry. We are strategic partners with industry leaders like OSRAM and EUCHIPS, and hold CB, CE, ROHS, COC, BIS, SAA, and ETL certifications.
What delivery and payment terms are accepted?
Accepted Delivery: FOB, CFR, CIF, EXW, CIP, Express Delivery. Accepted Currency: USD, EUR, HKD, GBP, CNY. Accepted Payment: T/T, L/C, Credit Card, PayPal, Western Union, Cash.
Can you provide ODM/OEM service?
Yes, with over 20 years of experience in the lighting business, we are fully equipped to provide comprehensive ODM and OEM services to our customers.
What is the expected delivery date?
Delivery dates vary by product; bulk production typically takes 15-30 days, while samples are usually ready in 7-10 days.