Frequently Asked Questions
What is the Minimum Order Quantity (MOQ)?
Our standard MOQ is 2pcs for wholesale orders. We also offer 1pc for sample checking to ensure quality before bulk purchase.
What kind of packaging is provided?
We typically provide an inner box combined with an outer carton. For fragile items, we can reinforce the packaging with a wooden frame or customize it based on your specific requirements.
How long is the production lead time?
Production time depends on the order volume. For most online wholesale orders, items are shipped within 6 days after payment confirmation.
What payment methods are supported?
We accept a wide range of payment methods, including PayPal, Visa, MasterCard, Trade Assurance, Western Union, and T/T.
Can I customize the products with my own logo?
Yes, we offer full customization services (OEM). You can customize the brand logo, product color, manual, and packaging. Please provide your design details before production begins.
Why should we choose your products?
We maintain high standards with over 99% ratings in response time (under 3 hours), on-time delivery, and strict quality control. Every item undergoes a 100% QC inspection before dispatch.
Sass Lighting
