❓ Frequently Asked Questions
How experienced is your sales and service team?
Our sales team consists of 20 professionals with over 3 years of industry experience, providing prompt and professional services to all clients.
Do you offer customized LED solutions?
Yes. With an R&D team of 8 people, we provide a one-stop service from initial ideas and fast sample development to bulk order production and customized packaging design.
What is your daily production capacity?
We operate 16 automatic production lines with 200 employees, achieving an efficient production capacity of up to 200,000 units daily.
How do you ensure the quality of your LED bulbs?
All products undergo rigorous testing using specialized equipment, including integrating spheres, constant temperature humidity chambers, aging testing machines, and high-voltage surge testers.
What flexible payment terms do you support?
We support various terms including T/T, balance before B/L, L/C, O/A, and monthly statements to help reduce financial risks for our partners.
How is after-sales support handled?
In case of issues, we organize immediate video meetings with relevant department leaders. For standard problems, we offer free replacements in the following order.
Sass Lighting
