Can you provide free samples?
Yes, but the courier fee should be shouldered by your side.
What about the lead time for production?
Samples need 2-4 days; mass production typically requires 25-30 working days depending on the order quantity.
Do you have any MOQ limit?
Yes, we have minimum order requirements for bulk orders.
How is your product warranty handled?
We offer a 1-5 year warranty depending on the product grade. We replace products or accessories if damage is due to quality issues rather than human error.
Is it possible to print my logo on the LED light product?
Yes, logo customization is supported for our LED light products.
How do you handle faulty products?
Our defective rate is below 0.3%. We provide 0.3-0.5% extra parts with orders and will send replacements for any failures during the guarantee period.
Sass Lighting
