? Frequently Asked Questions
Can I have a sample order for led light?
Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
What about the lead time?
Samples within 5 days, big order within 3-5 weeks.
Do you have any MOQ limit for led light order?
Low MOQ, 1pc for sample checking is available.
How do you ship the goods and how long does it take to arrive?
We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
What are the available payment methods?
Bank Transfer (TT), Paypal, Western Union, and Trade assurance are accepted. Typically 30% is paid before production and the 70% balance before shipping.
How do you handle faulty products?
Our products are produced under a strict quality control system with a defective rate of less than 0.1%. During the warranty period, we will repair or replace any defected products.
Sass Lighting
