Company Overview
Business Scope
We are committed to providing our customers with a full range of lighting solutions, covering a wide range of LED and COB strips, various sizes of light bulb-related products, downlights spotlights, solar lights and more. Whether it is to meet the personalized needs of individual consumers or to help enterprise customers achieve digital transformation and upgrading, we tailor-make the most suitable solutions.
Professional Team
The company has a high-quality, innovative professional team, bringing together top talents from the lighting field. Among the team members, there are both experienced industry experts with profound professional knowledge and energetic young innovators. We pay attention to the training and development of employees, regularly organizing technical exchange seminars and study tours.
Corporate Culture
We always adhere to the concept of "thinking from the customer's point of view," putting satisfaction first. We adhere to quality for survival, innovation for development, and integrity to win the future. We focus on establishing long-term stable relationships and fulfilling social responsibilities regarding environmental protection and public welfare.
Frequently Asked Questions
When will my order be shipped?
Orders are typically sent within 24 hours (approximately 48 hours on weekends) once payment is confirmed.
What should I do if my order is delayed?
Please check with your local post office using your tracking number, as they may require you to pick up the package in person.
What if the items received are incorrect or damaged?
Please keep the packaging and contact us immediately. For obvious external damage, take photos and refuse to sign for the package. We will reply within 24-48 hours.
Do you provide worldwide shipping?
Yes, we offer worldwide shipping to confirmed order addresses, except for certain countries and APO/FPO addresses.
How can I track my shipment?
Once processed, we will provide tracking details. If you have not received your shipment within 30 days, please contact us for a status update.
What are the transit times?
Service transit time is provided by the carrier and excludes weekends and holidays. Times may vary, especially during peak holiday seasons.
Sass Lighting
