Frequently Asked Questions
When will the order be shipped?
Orders are typically dispatched within 24 hours (approximately 48 hours on weekends) once payment is confirmed.
What should I do if I haven't received my order for a long time?
Please contact your local post office with your tracking number, as they may require you to pick up the package in person.
What if the item received is not what I ordered?
Please retain the original packaging and contact support within 24-48 hours for a resolution.
What should I do if the order arrives damaged?
If the outer packaging is visibly damaged, take a photo immediately and refuse to sign for the delivery, then contact us right away.
What is the warranty period for these LED bulbs?
This product comes with a 2-year warranty to ensure long-term performance and customer satisfaction.
Are these LED bulbs compatible with dimmer switches?
No, these specific models (A60) do not support dimmer functionality. They are designed for standard AC power supply.
Sass Lighting
